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Buseet is a mobility marketplace, driving productivity by helping employers to run reliable shared transport networks for their employees thru our state of the art technology.
Duties and responsibilities
- Responsible for captains, riders & Ops. complains handling.
- Responsible for monitoring and tracking the day-to-day operations.
- Delivering the Captain’s training & onboarding.
- Responsible for delivering the daily live operations reports.
- uploading the required data properly on the system and sync correctly.
- Identify ways to improve operation experiences and processes.
- Monitor & Evaluate the quality standards through outbound call and on-ground visits
- Reporting & Solving captains issues.
- Reporting & follow-up client issues with other teams to ensure fast actions.
- Reporting daily technical issues with the development team and ensure fast action taken.
Qualifications
Academic Background & Professional Experience:
- Bachelor degree holder.
- 5 years of experience in transportation/trucking/last mile delivery
- Previous experience in a similar position related to fleet management & training, customer support & operation
Required Knowledge / Skills / Languages:
- Computer skills (Word, Excel, PowerPoint, Google Drive) is a must
- Effective negotiation skills.
- Possess problem-solving ability that enables you to identify and resolves problems in a timely manner
Why Work at Buseet:
At Buseet we offer:
Full-time personal Life/Career Coach.
Mentorships, internal sessions, and hackathons.
Referral bonus.
Free transportation to/from the office.
Unlimited Vacations.
Full Medical insurance coverage for you and your family.
Life Insurance.
Competitive Package.
Gear Allowance
Fully stocked kitchen with free beverages.
Special partnerships and discounts :
– Moneyfellows
– 20% off Gold’s Studios
– 10% off Breadfast
– 15% off Lyfe restaurants
Apply HERE