ParcelNinja (Visit website).
Location: South Africa.
Sector: ECommerce
You know how difficult managing an e-commerce business by a single person can be. As the CEO, you are wearing many crowns. Moreover, they are keeping stock, managing online presence to sending orders and ensuring prompt delivery. It’s a lot of work! In February 2013, Ryan Drennan realized this and developed the marvellous solution with Justin Drennan and Terence Murphy.
Parcelninja is an outsourced warehouse and fulfilment cloud service. Similarly, the company aims at providing e-commerce business owners with a viable solution by reducing expenses and helping them maximize profit.
With ParcelNinja, you can run your business seamlessly from anywhere in South Africa. Also, the “ninja” in their name shows how fast and efficient their service is. The company takes a minimalist and innovative approach to deliver its service. Nonetheless, Parcelninja is one of the first paperless fulfilment warehouses in South Africa.
All warehousing processes execute digitally using a range of scanners, touchscreens and other digital equipment. It ensures efficiency and gives you complete visibility of your stock within the warehouse as it moves through the fulfilment. Still not convinced? Are you afraid your goods will mix up with other people’s during storage? ParcelNinja knows their onions. The startup offers multiple storage options for various stocks.
How is it done?

Their warehouse has many different storage options for your products. These include; temperature-controlled areas, heavy-duty racking, high-value goods area, free-flow areas and more. Also with a chaotic storage methodology approach used, no-like attributed products are shelved together. This way, there’s no error encountered when picking your products. You can enjoy this solution without affecting your ROI. Cool, right?
ParcelNinja saves cost, unlike most traditional warehousing services where you have to incur a high price of transporting your goods to their warehouse. After which, you pay for space. You could be charged based on how long the stock lasts in the warehouse, packaging etc. But, Parcelninja enables you to enjoy lower costs due to their efficient processes, no matter the size of your business. Because of their volumes, they can offer reduced prices on your packaging and storage requirements.
Delivery
Furthermore, Parcelninja has developed an advanced delivery system that integrates multiple courier services. With this, you and your customers can enjoy affordable, reliable, and real-time tracking services. Likewise, the company partners with the best couriers; it allows you to enjoy the cheapest delivery rates in real-time. And you’re able to display this to your customers at checkout instantly. How do you now calculate delivery costs? Your Ninja got you.
The system allows you to offer your customers accurate delivery costs on checkout for all-purpose delivery. Also, you’re able to provide them with convenient delivery options – overnight delivery or next day. The company leverages its long-standing courier partnership to negotiate prices on behalf of customers. Thereby, arrive at the lowest reasonable cost.
Real-time tracking
Immediately Parcelninja places the waybill on your customers’ orders – you have access to real-time tracking. It allows you to send your customer delivery notifications from dispatch to their door. Also, with ParcelNinja, you and your customer will never confide in the dark.
How can you start?
Would you allow me to take you through the process, or, you’d prefer to book a demo? You can schedule a call for the company to arrange a demo or a site visit to their smart warehouse. I just realized the only way to opt-in for this solution is to schedule a demo with the company.
After you’ve gained access to the dashboard, you can send/receive stock, warehouse/scale it up, track customers orders etc. Similarly, you gain access to real-time insights that help manage inventory within the warehouse, inbound stock and outbound customer orders. It gives you a complete view of stock through the entire fulfilment journey.
Can we talk about the interface? Here are the details
Dashboard screen
This screen presents you with, useful insights into your goods; item age analysis, space used within the warehouse. Moreover, details like average velocity, total item value of inventory, inbound and outbound stock value and other key reporting metrics are provided. Why? To ensure you run an efficient warehousing and fulfilment strategy remotely.
Inbound screen
Here, you can manage your stock that is scheduled for delivery to Parcelninja from your suppliers. Similarly, you can create new inbound orders and check up on existing inbound orders and their current statuses. More importantly, you can create and manage your customer returns to suppliers.
Outbound screen
In the Outbound screen, you can load your customers’ orders into the system; that’s if you are not integrated into our API for automatic submission. Also, you can use bulk outbound order CSV files to import your customers’ orders into the systems quickly and efficiently. Also, you can check the status of your customer’s order, whether it’s delivered, en route, or in the picking queue. You can even know whether the company is waiting on stock from your supplier to fulfil the order. It’s that simplified.
Inventory screen
This screen allows you full visibility of your entire stock holding within Parcelninja’s warehouse. Quickly see your inventory statuses, whether in stock, reserved, on backorder, broken or unallocated. You can also filter and manage your inventory with just a few clicks. When you use this solution, you are assured of high conversion and customer retention.
In February 2015, the company secured a total of $1.7m in a venture-series round from Andre Pienaar. We look forward to more investors coming on board to support this solution. Hopefully, e-commerce businesses across the world will benefit from Parcelninja’s resolution when it gets enough funding.
We implore stakeholders in the market to make use of this solution. Likewise, your e-commerce business will benefit immensely from it. Amazingly, you can be at the corner of your room monitoring metrics to ensure the best performance of your business.
Finally, it will be easier to get started if ParcelNinja can provide a simple form for users to fill. It may contain a name, email address, location, business description and others. These details will give them prior knowledge about the user and enable them to make a better decision based on the information.