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Location: Ibadan, Nigeria
Start date: Immediate
Who we are?
Motorcycle taxis are immensely popular and serve as the lifeblood of many cities in Africa, but they are extremely unsafe and disorganized. At the click of a button, SafeBoda provides a safe, more convenient, mobile-first transportation platform for Africa’s booming young population. On the high-frequency use of our transportation service, SafeBoda is providing value to consumers, our drivers, and passengers, with additional financial services, payments, and other on-demand services such as food and grocery delivery to keep Africa moving forward.
Based in Uganda, Kenya, and Nigeria, we are a venture-funded Series B company that is already having a huge impact on millions of people in Africa. We have a passionate and highly engaged team based in East and West Africa and we are looking to quickly grow it to speed up the organization’s growth and make sure we can revolutionize transportation, on-demand services, and payments in Africa’s cities.
The role
We are looking for a Head of People to ensure SafeBoda is the best company to work for in Nigeria. Head of People will build out the organization to be a leading company in Nigeria in human resources, employee experience, and talent acquisition. This position will ensure that SafeBoda can build the best teams to solve the most exciting challenges. One of the key drivers for success is an emphasis on our people, from our interns to software engineers to our support team in the field to our creative designers, among others.
We believe that our advantage lies in our talent, and we are looking for a Head of People to build the engine that drives this. The role is both strategic and operational and will be responsible for designing, implementing, and optimizing processes, programs and services to support our growing organization.
Responsibilities
- Lead the People function at SafeBoda in Nigeria
- Hire and build out the People team (this includes all HR and Recruitment) at SafeBoda Nigeria, scaling the people operations infrastructure which will enable effective employee experience and people processes.
- Evaluate SafeBoda’s current People practices and policies to identify gaps and inefficiencies and then implement new systems to maximize employee satisfaction and compliance
- Work with other teams including Legal, Finance, and others to ensure that all People operations further the organizational strategy, while adhering to compliance standards
- Manage the recruitment team, implement innovative sourcing methods, build networks, and support the brand to enable SafeBoda to hire the best talent!
- Coordinate with department managers and senior management to forecast future hiring needs
- Implement process improvements, technology, training requirements, etc. that will improve the employee experience, from candidate engagement to on-boarding, in partnership with HR services.
- Own and deliver user-friendly training and resources on new technology, process updates, as well as existing HR standards, operating procedures, processes, policies, and playbooks.
- Manage end to end performance cycles and ensuring there is clarity and fairness in the review process
You should have
- +5 years minimum in HR, People Operations, Talent Management, or a similar area
- Prior experience leading a sizable HR/People Teams in a high growth start-up
- Proven experience crafting policies, processes
- Strong network and knowledge in terms of recruitment and talent management
- Technical curiosity and interest in evolving trends in HR products and services
- Understanding of employer branding strategies to support hiring
- Ability to work with multiple strong leaders simultaneously
- Excellent interpersonal, facilitation, communication (written and verbal), and consulting skills. Ability to assess needs, influence, collaborate, deliver, and partner at the most senior levels in the organization
- Discretion and judgment handling confidential and sensitive data
- Curious about new ways of working, new organizational models
- Solid academic performance with at a minimum a completed Bachelor/Undergraduate degree
- Live the SafeBoda values, represent the company in everything you do and constantly fly the flag
Benefits
- Scale with a rapidly growing startup, with tons of opportunity for growth and impact
- Contribute to our mission and work at our dynamic and fast-paced company in Africa
- Competitive salary
- Free SafeBoda transport & Free lunch every day
- A supportive team environment with mentorship from SafeBoda leadership
Values
- Community – we started as a small community of Boda drivers and we never forget this. We share lunch and we care about our community of staff, drivers, entrepreneurs, and customers.
- Innovation – we challenge the status quo and believe that positive change is possible. We bring solutions that constantly require us to think out of the box.
- Transparency – We are open-minded in what we do. We have candor and share our experiences openly without fear of judgment. We love feedback on our product and on our own personal performance so that we can improve every day.
- Safety – if we don’t care about safety ourselves, then how can we change our industry for the better?
- Trust – we expect customers to trust our drivers and entrepreneurs, so we need to trust one and another in everything we do.
- Integrity – We hold ourselves to the highest standard and we are accountable for our actions. We deliver what we say we will deliver.
- Collective Commitment – teams and entrepreneurs are allowed to disagree while a decision is being made; however, everybody must commit to it once a decision has been made. “I agree and I commit, I disagree and I commit”.
Ready?
- Come join us! The need for this role is urgent, and we’d like the right candidate. Send an email to pamelareynell@safeboda.com stating why you would like to be Head of People and with your CV/Resume attached.